Last updated September 26, 2026
Who this notice covers
This notice describes how White Hat IT Services handles information on this website and in new-business inquiries. Client services may involve separate agreements and privacy requirements.
Information you choose to share
The inquiry form asks for your name, business name, email address and a short message. We use this information to understand your request, respond and discuss potential services. Your email address becomes the reply address. Please do not include passwords, account credentials or confidential client information.
How an inquiry reaches us
When you choose Send request, Cloudflare processes and sends your reviewed information to introductions@whitehatit.com, our Microsoft 365 shared mailbox. A delivery reference means the email provider accepted the message; it does not guarantee arrival in the Inbox. You can also contact us directly at introductions@whitehatit.com.
Drafts and the service finder
Form entries, service-finder answers and checklist selections stay in the current page memory until you choose a sending or export option. The website does not save them to browser storage. Reloading or leaving the page clears that state. Open email draft transfers the reviewed request to your mail application, where you control sending. Copy draft uses your device’s clipboard; Download draft creates a text file on your device.
Hosting and abuse prevention
Cloudflare hosts the website and provides Turnstile to help prevent automated submissions. These services process connection and browser information, including IP addresses. The form also uses a rate limit. Our application logs record delivery outcomes and reference numbers; our form code does not log the message, email address, IP address or security token. Providers may retain their own operational and security metadata. See Cloudflare’s privacy policy and Microsoft’s privacy statement.
Storage and retention
Inquiries are stored in our email systems; the website has no separate lead database. We review inquiries that have not become client relationships after 12 months and delete them when they are no longer needed. This is a manual review, not automatic deletion on an exact date. Records may need to be retained longer for an ongoing conversation, a client relationship, security, a dispute or a legal obligation. Provider backups and operational records may follow separate retention schedules.
Analytics and marketing
We have not added advertising trackers or behavioral analytics to this website. Submitting an inquiry does not subscribe you to a newsletter or marketing list. We do not sell information submitted through this form.
Questions, corrections and deletion requests
Email introductions@whitehatit.com to ask about your inquiry or request a correction or deletion. We may need to verify that the request relates to your information. We will explain any applicable reason we need to retain a record. External websites linked from this site have their own practices.